Just the physical deck
🎴 Looking for just the physical deck? Here you go!. If you change your mind and would like the digital files and access to the videos and Miro board templates in The Vault, just get in touch and we'll help you upgrade.
All articles
All articles
Articles
Navigating Customs Charges and Delivery Expectations
🌍 If you're placing an order within the US, UK or EU, you should not receive any customs charges. If you are ordering outside of these zones, such as in Australia, any customs charges should be minimal or non-existent as we only declare the cost pri
VAT/Tax Exemption: Your Options and How to Proceed
There are two ways to make a tax/VAT-exempt purchase from Pip Decks. 1. Refund after order (if you have a tax exemption certificate)Simply place your order on the website, then email [email protected] with your order details and tax certificate at
Invoice: What to Do If You Can't Find Yours
When you make a purchase on our website, the invoice is created automatically and sent to you as a link in an email. Sometimes, an over-enthusiastic spam filter catches these messages, so if you can't find yours then try the spam or junk folder. 📧 I
Exploring Pip Decks: Digital Deck, The Vault, and the Complete Package
So what do you get when you buy Pip Decks?. 📄 The digital deck and access to The Vault. This is a purely digital version of the deck - a PDF file - and access to The Vault. If the tactics cards that make up each deck are the recipes, then the Vault
Purchase orders and Invoices
If you need to receive an invoice before you make a purchase (for example, if you are tax-exempt and need to know the cost of your order excluding VAT), you can place an order by email. Just reach out to [email protected] with the name of the deck
Email Address Customisation for Vault Access
If you want to use a different email address to the one you made your purchase with as the login for The Vault, just follow this process. We'll let you know when we have switched the account over, and you'll be able to login using your desired email
Pip Decks Gift Card
Not sure which Pip Deck to gift to someone? Get them a Digital Gift Card! Great for:. ✅ Birthday and Christmas gifts✅ Corporate gifts for clients✅ Thank-you gifts for employees. Pip Decks Gift Card Policy.
Discontinued: Idea Tactics and Laws Of UX
After careful consideration, we've decided to discontinue Idea Tactics and Laws of UX from the Pip Decks library. While these decks have been part of our collection, we believe it's crucial to maintain a library that aligns seamlessly with our core v
Refunds and Exchanges
Effective Date: 12th April 2024. Eligibility for Return:. Initiating a Return:. Return Instructions:. Product Condition:. Processing of Refunds:. 💬 While we honour our 'no questions asked' policy for refunds, we are always interested to know what wa
Shipping and Delivery times
🚚 Shipping your decks takes 3–4 business days from the time that the warehouse receives the order. As soon as this happens, you'll get a tracking link sent to you via email. However, shipping is only one part of the equation. The amount of time it t
The Ultimate Collection
The Ultimate Collection includes all the decks that are currently available, except for the ones we've discontinued. We don't have a set timeline for new releases. As and when a new deck is added to the Ultimate Collection, the price increases. Just
Using Miro
The Complete Package for each deck comes with access to The Vault. For most decks, this means you'll be able to download Miro templates. Miro in an online collaboration tool. Once you have set up a Miro account you will be able to use our templates i
Using the Digital Decks
How to use your digital deck. Unless you ordered the Physical Deck only, you'll get a .PDF version of the deck you ordered. You'll also get a .Zip file that contains two image files for each tactic; one of the front of the card, and one of the back.
Pip Deck Guides
But let's be honest – running this recipe for the first time can be intimidating.