All articles

All articles

Articles

Navigating Customs Charges and Delivery Expectations

🌍 If you're placing an order within the US, UK or in the European Union, you should not receive any customs charges. If you are ordering outside of these zones, you may incur an estimated customs duty of 5-30% of order value, payable on delivery. Ac

Invoice: What to Do If You Can't Find Yours

When you make a purchase on our website, the invoice is created automatically and sent to you as a link in an email. Sometimes, an over-enthusiastic spam filter catches these messages, so if you can't find yours then try the spam or junk folder. 📧 I

Pip Decks Bulk Orders & Purchase Orders

Just reach out to [email protected] with the name of the decks you'd like to purchase and how many of each, as well as your name and shipping details. We'll send you an invoice including the bank details you need to pay via international bank tran

Shipping and Delivery times

🚚 Shipping your decks takes 3–4 business days from the time that the warehouse receives the order. As soon as this happens, you'll get a tracking link sent to you via email. However, shipping is only one part of the equation. The amount of time it t

Using the Digital Decks

How to use your Digital Deck. Unless you ordered the Physical Deck only, you'll get a .PDF version of the deck you ordered. You'll also get a .Zip file that contains two image files for each tactic; one of the front of the card, and one of the back.